Privacy Policy

Last Amended 7 june 2013

SPD is committed to protecting your personal privacy. For the purposes of data protection law, SPD Swiss Precision Diagnostics GmbH is the company that controls the processing of your personal data on this Site. SPD Swiss Precision Diagnostics GmbH and its affiliates use third parties to operate this Site, including Peer 1 Hosting.

This Privacy Policy outlines the type of information that is collected by SPD Swiss Precision Diagnostics GmbH , its affiliates and third party suppliers retained by SPD Swiss Precision Diagnostics GmbH (“SPD”) on this Site (“Site”) and when performing services (“Services”), and how SPD uses and protects this information. This Statement also tells you what to do if you do not want your Personal Information (defined below under “Collection of Personal Information”) collected when you visit the Site or request Services, and how you can access, correct, delete or object to future use of the information you have already provided.

This Statement applies only to this Site and Services. It does not apply to, without limitation, banners, sweepstakes and other advertisements or promotions SPD may sponsor or participate in on sites owned by third parties. SPD Swiss Precision Diagnostics GmbH reserves the right to change or remove this Privacy Policy. SPD Swiss Precision Diagnostics GmbH will post any new or amended Statement here and you are encouraged to visit this area frequently to stay informed.

Your Consent to this Privacy Policy

By using this Site, or if available, the Services which SPD provide (for example, by calling our SPD in-house Careline), you accept the terms of the current Privacy Policy as posted in this area of the Site. In addition, Terms of Use apply to this Site and Services.

If you do not agree with any term in this Statement, please do not provide any Personal Information (defined below under “Collection of Personal Information”) on this Site or when requesting Services.

Please be aware that if you choose not to provide Personal Information, or do not consent to use of your Personal Information, you may not be able to do certain things, including without limitation access particular areas of the site, enter a sweepstake or contest, request samples, receive a response newsletter or other communication from SPD, have access to Services and/or send SPD e-mails to SPD.

Collection of Personal Information Provided Voluntarily

In this Privacy Policy, "Personal Information" means personally identifiable information such as your name, street address, telephone number, credit card and banking information, screen name, date of birth, information about your health, and e-mail address and any other information which might reasonably be used to identify you individually.

When using this Site or Services, SPD may collect some or all of this Personal Information. SPD will not collect any Personal Information unless you provide this information voluntarily.

When you provide SPD with Personal Information, you are authorising SPD to use that information in accordance with this Privacy Policy. This includes your right to limit SPD’s use of the Personal Information as described in this Statement and to request access to the Personal Information SPD collects in this Site to correct, object to future use or have this deleted. (See "Who to Contact" below.). If you wish to object to further use of your data, please note that any such objection shall apply going forward to any future use of your data but not for any use that has already occured on the basis of your existing consent.

SPD does not intentionally collect or retain Personal Information about children who are younger than 18 years of age. If your child may have submitted information to us without indicating their actual age and you would like it removed, please contact us and we will delete it (See “Who to Contact” below).

How SPD Uses Your Information 

When you supply Personal Information on this Site or when requesting Services, SPD will use it for the specific purpose for which it was collected and you consent to such use, including without limitation as follows:

By using this Site and/or any Services, you agree that SPD may ask third party companies to process or analyse data collected, including your Personal Information, to understand and serve customers’ needs.

If you subscribe to an email newsletter or request information from SPD, you consent to SPD sending you information and/or offers about SPD products and/or Services that SPD believes may be of interest to you, or to invite you to participate in research, promotion or other activities related to our products (including without limitation testimonials about our products). You may opt out of being contacted by SPD at any time. (See "Who to Contact" below for details of how to unsubscribe.)

If you request a product or Service from SPD, you consent to SPD using your Personal Information and sharing this with suppliers and other third party companies to complete your request, (including without limitation to allow delivery of the product or Service). SPD does not authorise these suppliers and third parties to use your Personal Information in any other way.

If you submit or upload any content to the Site, you consent to use of such content as described in the Terms of Use.

Please note that SPD will release your Personal Information if required to do so by law, or by search warrant, subpoena or court order. Your Personal Information may be accessible to law enforcement and security authorities under local law in certain countries.

Other Information SPD May Collect

This Site may also collect information from you that is not personally identifiable. For example, SPD may track information about the date and time visitors access our site, the type of web browser they used, and the Site from which they connected to the site using Cookies.

"Cookies," are pieces of information that are stored by your browser on your computer's hard drive. SPD may use cookies to collect information during your visit to this site, such as information about which site areas you visit and the services you use through the site. SPD collects this information to help tailor the site and its products and services to your needs and interests. Cookies may also be used to help speed up your future use of the site. For example, the site may recognise that you have provided Personal Information and ensure that you are not asked to provide the same information again. Most browsers are initially set to automatically accept a cookie. If you prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. Refusal of cookies at the site may mean that you cannot visit certain areas of the site or receive personalised information when you visit the site.

In addition, SPD is constantly trying to improve how it promotes its Site. To help SPD do this, it may measure the effectiveness of the web presence by finding out when you accessed the Site, and what you clicked on within the site. Site measurement statistics may be used to personalise your Site experience, as well as to evaluate, anonymously, statistics about usage of the Site. Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using and the type of operating system you are using, may also be collected and linked to your Personal Information. This is to ensure that the site presents the best web experience for visitors, and that it is an effective information resource.

Some of the pages you visit may also collect information through the use of pixel tags (also called “clear gifs”) that may be shared with third parties which directly support SPD’s promotional activities and Site development. For example, Site usage information about visits to the site may be shared with a third party advertising agency to better target internet banner advertisements on the site. The information collected through the use of these pixel tags is not personally identifiable although it could be linked to your Personal Information.

Finally, SPD may supplement the information that you provided with other information held or that is received from third parties. SPD does this to provide more targeted products and services to meet your needs.

Links to Other Sites

SPD may provide links to other sites as a courtesy to our users. However, SPD is not responsible for the content or operation of these other sites. SPD cannot guarantee the privacy policies of these other sites and we recommend you consult the privacy policies of such sites directly before use.

Agents and Service Providers

SPD sometimes employs other companies and individuals to perform functions on our behalf in different countries. They may need access to your Personal Information, but solely in order to perform their functions.

Transfer of Information Outside Your Country of Residence

Any information you provide may be transferred outside of your country of residence to SPD Swiss Precision Diagnostics GmbH, its affiliates or third party companies retained by SPD Swiss Precision Diagnostics GmbH, its affiliates and their suppliers. These third party companies include Peer 1 Hosting companies in the United Kingdom, France, Canada and the United States of America.  By using this Site and/or Services, you agree to this transfer of your Personal Information across borders.

Security of Information

SPD Swiss Precision Diagnostics GmbH and its affiliates take reasonable precautions to keep your Personal Information secure. All personally identifiable information is subject to restricted access, which is password protected and shielded from the outside world by a firewall to prevent unauthorised access, modification or misuse. While no security measures can offer 100% protection, SPD Swiss Precision Diagnostics GmbH and its affiliates have in place security policies that are intended to ensure, as far as possible, the security and integrity of all our information, including your Personal Information.

Who to Contact

If you have any comments or questions about this Privacy Policy, wish to report any violations of the Privacy Policy or would like to request access, correction or deletion of your Personal Information, please write to SPD Swiss Precision Diagnostics Ltd., Attn. General Counsel at 47 route de St Georges, 1213 Petit-Lancy, Switzerland, or email SPD at [email protected].

If you have product related enquiries please contact the Careline. This is operated by SPD’s affiliated company, SPD Development Company Limited in the UK. The Careline contact details are shown on the Site of your country of residence under Contacts. Please be ready to quote the lot number from the product pack. Calls to the Careline may be monitored or recorded for quality control purposes and your personal data may be collected as outlined above.

Thank you for visiting our Site.